Policies

Returns/Cancellations:

Returns are accepted for a full refund when made within 7 days of purchase

Store Credit is given on returns made within 30 days

Cancelled layaways will be exchanged for Store Credit only

Cancelled special orders will be exchanged for Store Credit only

No returns are given on completed layaways – Store Credit only

Pricing:

Website prices are not guaranteed to be accurate and may not reflect the actual item price. Please contact the store for questions on pricing.

Trade-ins:

The full purchase price will be given for all loose diamonds purchased at AJ Marks Jewelers towards the purchase of other merchandise. New merchandise must be priced at least 2 times the original purchase price.

Layaway:

Articles may be placed on layaway for a maximum of 3 months with a minimum deposit of 25%. Any layaway without payments for at least 2 months will be cancelled and a store credit issued. Store credit will include deposit and payments less any restocking fees.

Unclaimed Items:

Any property left over three years is considered abandoned and unclaimed, and will be liquidated.