Store Policy

Returns/Cancellations

Returns are accepted for a full refund when made within 7 days of purchase.

Store Credit is given on returns made within 30 days.

Cancelled layaways will be exchanged for Store Credit only.

Cancelled special orders will be exchanged for Store Credit only.

No returns are given on completed layaways – Store Credit only.

Pricing

Website prices are not guaranteed to be accurate and may not reflect the actual item price. Please contact the store for questions on pricing.

Trade-ins

The full purchase price will be given for all loose diamonds purchased at AJ Marks Jewelers towards the purchase of other merchandise. New merchandise must be priced at least 1.5 times the original purchase price.

Layaway

Articles may be placed on layaway for a maximum of 6 months with a minimum deposit of 20%. Any layaway without payments for at least 2 months will be cancelled and a store credit issued. Store credit will include deposit and payments less any restocking fees.

Unclaimed Items

Any property left over three years is considered abandoned and unclaimed, and will be liquidated.